Effective date: 22 July 2026
Website and chat information is general guidance. Written booking confirmation and official authority or supplier information take priority.
General information
Travel rules, fares, schedules, visa requirements and supplier conditions can change without notice. Confirm important details with our team before payment or travel.
No visa, entry or boarding guarantee
Visa assistance does not guarantee issuance, processing time, entry, transit or boarding. Decisions remain with embassies, immigration authorities and airlines.
Prices, availability and images
Displayed prices, descriptions, images, schedules and availability may be indicative. The final written quotation, voucher, ticket or invoice controls the confirmed service.
Independent suppliers
Airlines, hotels, insurers, visa centres, transporters and tour operators are responsible for services they independently operate.
Travel, health and safety
Travelers should obtain current official advice about passports, visas, health, vaccination, security and local conditions. Website content is not medical, legal or emergency advice.
Karwan AI and automated responses
Karwan AI provides general information and may not understand every circumstance. Do not rely on an automated response as final confirmation of a fare, booking, visa result, refund or legal obligation. Confirm important matters with authorized staff.
External links and communications
Third-party websites and messaging platforms have their own terms. Verify that you are using an official company channel before sending documents or payment.